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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Korenia Wilson

Korenia Wilson

March 10, 2025

1  out of  5
rating by Korenia Wilson
"I sat down with Justin and went over my policy. He turned the screen around for me to see that with just $7 more a month, I could replace the windows for nearly nothing. We did this the day I got my latest new car. He was the one who told me that I had all kinds of sensors in the windows so I should consider it. I agree to it and two years later, I need a window and he plays dumb. He never did it! Why wouldn’t you give me what I asked for? Why bring it up? I spend $7 a day on coffee so surely he didn’t think I could t afford the $7 a month right? Now it’s costing me. I don’t think he treats his white customers like that so why do me like that? I’m utterly disgusted by how he treated me. Save yourself and go to someone else you can actually trust! Never have I ever had a dispute like this! Never have I ever not gotten the coverage I needed after it being discussed in depth! Worst agent ever!"
We responded:
"Hello Korenia, thank you so much for your review. We always appreciate our customers providing us with reviews, whether that be criticism or our customers positive experiences with our office. We are confused as to the reason for the review as last week, when you called our office, my team made adjustments to your policy that you felt better fit your needs. Again, we do appreciate you taking the time to provide us with your feedback, so that we can better take care of all of our customers. "
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Zek

January 8, 2025

1  out of  5
rating by Zek
"Ghosting me for a while and I can’t even get a new quote for my new car."
We responded:
"Hello Zek, I’m sorry, but I do not see where you have called my office requesting a quote for your new vehicle. I do show that you went online last night to request a quote, which my team called and left a voicemail for you this morning. My team and I strive to offer the best customer service to our clients. We are sorry that you feel that same service was not provided to you. Please feel free to call my office at 501-224-7700. "
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Courtney M.

October 25, 2023

5  out of  5
rating by Courtney M.
"Always a pleasure doing business with Justin & his team!!! I switched from USAA & let’s just say my bundle price for 1 SUV, 1 sports car, & renters insurance is VERY reasonable!!! Also, my claims experience with a recent hit & run to my vehicle was very easy to get repaired & compensated for. I also get calls & explanations to price changes so I’ll forever be a Statefarm customer!!!!"
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Leeza Sanders

September 22, 2023

5  out of  5
rating by Leeza Sanders
"CarltonTalley is the best representative.He manager to give me and my fiancee a good deal on our car insurance. Keep up the good work. He help us to do the gender reveal 😆"
We responded:
"Thank you Leeza for your review! Carlton is the best and we are so glad you chose our office to take care of your family!"
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Phillip Altstatt

September 14, 2023

5  out of  5
rating by Phillip Altstatt
"Justin and crew have been fantastic in helping me find the perfect coverage"
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Laura Butram

August 28, 2023

5  out of  5
rating by Laura Butram
"Justin took the time out of his day to walk me through every step. I have better coverage than with my last company and at a better price. I feel more informed than I did when I walked in. I’m very pleased with the help I got today from Justin Terry."
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Shawna Martin

August 8, 2023

5  out of  5
rating by Shawna Martin
"Justin and his team are very knowledgable, willing to help and overall great to work with. They listen to your needs and make sure you're taken care of! Johnathan is always there to help his customers, as well as my team and I when we're in need of information for a claim/assessment. Working with them is a BREEZE for insurance!"
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Josue Quiroz

August 2, 2023

5  out of  5
rating by Josue Quiroz
"Justin Terry helped me get the best coverage for the best price for our two cars and our home. Our house got hit by the tornado and we've been well covered."
Profile photo of Mischelle Priebe

Mischelle Priebe

July 20, 2023

5  out of  5
rating by Mischelle Priebe
"Justin Terry, with State Farm, were fantastic during my tornado nightmare. They were available and responsive to my needs. If you need a reliable, responsive insurance company and agent, Justin Terry with State Farm is where to go!"
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Tulonda

May 2, 2023

5  out of  5
rating by Tulonda
"Awesome! Chole was very professional. She was kind, patient & helpful. Chole made it easy to Transition over to state farm. It was easy to communicate with her I can tell she's passion . I felt comfortable with making the right decision for my family Thank you Chole!"
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Regina Luper

April 11, 2023

5  out of  5
rating by Regina Luper
"Chloe called me a few weeks ago about my insurance needs. My initial reaction is always "not interested right now maybe later". Well it was my good fortune that Chloe followed up that call with analysis of my current policies compared to what was available with State Farm. I was shocked at how much I was under covered and over charged. She set me up with more coverage at a lower premium. Chloe is the sweetest, nicest person to talk to and work with. She is a total professional in every way and never made me feel pressured. I will refer everyone I know to Chloe for any of their insurance needs. R Luper 4/10/23"
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Jackie Bunting

April 6, 2023

5  out of  5
rating by Jackie Bunting
"I truly appreciate speaking with Chloe,she was a great help thank you guy's so much for your time."
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Jonathan Findley

March 18, 2023

5  out of  5
rating by Jonathan Findley
"Great experience"
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Joyce O.

March 14, 2023

5  out of  5
rating by Joyce O.
"Extremely courteous and professional!"
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Pamela Mosley

March 13, 2023

4  out of  5
rating by Pamela Mosley
"Chloe was friendly, knowledgeable, and very professional."
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Tameka Maxwell

March 7, 2023

4  out of  5
rating by Tameka Maxwell
"Everyone I call this office, I’m completely satisfied. They go over and above to make sure my questions are answered and to fulfill my request. I will say it’s a family/close friend type relationship."
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Larry Kelley

February 24, 2023

4  out of  5
rating by Larry Kelley
"Justin was great and very helpful getting a new policy set up. Recommend doing business with him."
We responded:
"Thank you so much for letting our office take care of your car insurance!! We are happy to have you as part of our State Farm Family! "
Profile photo of Randy Stribling

Randy Stribling

February 21, 2023

5  out of  5
rating by Randy Stribling
"Great agency to work with. Chloe Willis was the agent I worked with and I couldn't have ask for better service. Very timely response to any questions I had. Chloe had my paperwork completed and I had the coverage I needed"
Profile photo of Christie Homratsamy

Christie Homratsamy

February 7, 2023

5  out of  5
rating by Christie Homratsamy
"Chloe was such a big help with getting me set up with my auto and home insurance. She was very knowledgeable about the plans and was very flexible with helping me make modifications to find the perfect coverage for me. Highly recommend!"
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Trista Brown

February 3, 2023

5  out of  5
rating by Trista Brown
"Absolutely love, The staff there sweet and funny expecially Johnathan. I love our policy and all around every detail of there office."
Profile photo of Rose Cochran

Rose Cochran

February 2, 2023

5  out of  5
rating by Rose Cochran
"I Highly Appreciate The Customer Service And How Nice They All Are I Recently Spoke To Johnathan, It Was A Very Delightful And Nice Experience Couldn't Imagine Going Through A Different Company"
We responded:
"Thank you Rose! We love taking care of you and providing you with the best insurance experience possible. Johnathan is a great asset to our Little Rock team! We look forward to taking care of you for years to come! "
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Fetisha White

January 25, 2023

5  out of  5
rating by Fetisha White
"Justin is A M A Z I N G!! Justin has been my agent for 2 years and he always goes over and beyond with providing the best rates and coverage. He always acknowledges my circumstances and follows up on all of my needs. Great guy."
We responded:
"Thank you so much Fetisha! You are incredibly kind and it has been a pleasure taking care of you and your family! "
Profile photo of Karlee Dawn

Karlee Dawn

January 20, 2023

5  out of  5
rating by Karlee Dawn
"Chloe was a dream to work with! I switched over from a competitor after having been with them for 16 years. I was able to get more coverage, and save over $500 a year by switching. Splendid customer service, quick and easy, no spam emailing, and got right to the point. Thank you so much!"
We responded:
"Phaedra, thank you for your 5 star review. Chloe is a rockstar! So glad she was able to take great care of you! "
Profile photo of Carnell Silas

Carnell Silas

December 13, 2022

5  out of  5
rating by Carnell Silas
"Very helpful with switching from a higher company to a more reasonable price. Justin was good to talk with quick and easy!"
We responded:
"It was a pleasure working with you, Carnell! Glad we were able to save you so much money and protect your family!"
Profile photo of Jasmine Drymon

Jasmine Drymon

December 5, 2022

5  out of  5
rating by Jasmine Drymon
"Jacob was really great at giving me the best policy that I could have, and helping me save money. Really appreciate the time he took with us."
We responded:
"Thank you so much for the kind review, Jasmine. We are so glad to have you as apart of our State Family! "